Coventry Health Care, Inc. Apps

Coventry® Mobile connects you to your health and benefitsinformation when you’re on the go. Check status and view details ofyour claims. View your deductible and other benefit usage details.Access your member ID card at the doctor’s office, and email or faxa copy right from your mobile device. Search for doctors,hospitals, urgent care centers and pharmacies in our network. Alsotrack details about your health, medications and so much more. Besure to check back for new features!FEATURESMEMBER ID CARDForgot your member ID card at home? No problem. You can view, emailor fax both sides of your member ID card to your health careprovider. You can also view an authorized dependent’s member IDcard and benefit usage details.MY HEALTH RECORDKeep all your health information in one place. View, update andshare any of it with your health care team. You can fax oremail:• Current medicines• Allergy and immunizations information• Surgery and procedure history• Family history• Emergency contactsCLAIMSCheck the status of your medical and pharmacy claims. View adetailed claims summary.BENEFIT USAGEView your current balances (if applicable) and amount remainingfor:• Deductibles• Out-of-pocket maximums• HRA/FSA accountMY RX CHOICESLog in to view your medication history. Browse by condition. Checkfor possible drug interactions. Verify price when your doctorprescribes a new drug to you for the first time. Taking amaintenance medication? Look for a lower-cost alternative.HEALTH & WELLNESSSearch for common health symptoms and conditions. View informationthat helps you seek treatment that may work for you.FIND A PROVIDER / PHARMACYNo need to register to use this feature. Follow a few steps tosearch for a doctor, hospital or urgent care center in our network.Have pharmacy benefits through Express Scripts? Find a convenientplace to fill your prescriptions close to home. You can use GPS onyour mobile device or enter a ZIP code and distance to narrow yoursearch. Log in for more refined results. Search informationincludes:• Name and gender• Specialty and hospital affiliation• Address• Phone number with direct dial access• Maps with driving directions• Language(s)SETTINGSManage your document delivery and communication preferences. Choosebetween email or paper, depending on what’s convenient for you.Note: Not all app features are available for every planmember.REGISTRATIONYour personal health information is available on the app only witha valid login. Register from your mobile device or visit My OnlineServices from a computer at https://member.cvty.com. You only need toregister once to use these tools. If you are a first-time user ofCoventry Mobile but already registered for My Online Services, youdo not need to register again.SECURITYYou must log in with your username and password. Please do notshare your login information with anyone. You are in charge of youraccount. If you are the member/subscriber/primary account holder,you can access My Online Services account information for yourselfor a covered dependent. You must use the correct username andpassword. If you are a covered dependent, be sure you have theaccount holder’s permission to access your account.TROUBLESHOOTINGIf you have trouble logging in, please make sure your logininformation is correct. You can also select Need help? from themain menu. Help is available M-F between 8 a.m. and 6 p.m. EasternTime. If you are not in the U.S., email us at [email protected]. Forquestions about your benefits, please call Customer Service at thenumber on your member ID card.REQUIREMENTSCompatible with Android smartphones with OS 2.2 and later, andAndroid tablets with OS 3.0 and later.ABOUT COVENTRY HEALTH CARECoventry Mobile is backed by Coventry Health Care, an Aetnacompany. Learn more at www.coventryhealthcare.com andwww.aetna.com.

We now offer a tablet-friendly version of theMHBPSM Mobile app. Now you can use your tablet device to stay intouch with your health information. At anytime and from anywhereyou can: view detailed claims information, check your current levelof benefits usage, access your health plan ID card, search fornetwork doctors and hospitals, update and share your personalhealth record, and so much more. Be sure to keep your app updated;we continue to add new features.FEATURESMEMBER ID CARDYou can view, email or fax both sides of your member ID card toyour health care provider. You can also view an authorizeddependent’s member ID card.MY HEALTH RECORDFrom a single location you can store, view, update and share yourhealth information. You can record and track information suchas:• Current medicines• Allergy and immunizations information• Surgery and procedure history• Family history• Emergency contactsMEDICAL CLAIMSCheck the status of your medical claims. View a detailed claimssummary.BENEFIT USAGEView your current balances and amount remaining for:• Deductibles• Out-of-pocket maximums• HRA/HSA/FSA accounts (if applicable)HEALTH & WELLNESSSearch for common health symptoms and conditions. Then, view healthinformation that can help you seek treatment that may work foryou.FIND A DOCTOR / FACILITYIn just a few easy steps, and without having to log in, you can beon your way to finding participating doctors and hospitals. Givesome basic information such as your ZIP code (or use the GPS) andthe search results will provide you with:• Name and gender• Specialty and hospital affiliation• Address• Phone number with direct dial access• Maps with driving directions• Language(s)REGISTRATIONRegister from your tablet device or visit My Online Services from acomputer at https://membermos.com. You must be a registereduser to access personal health information. You only need toregister once to use these tools. If you are a first-time user ofour app, but already registered for My Online Services, you do notneed to register again.SECURITYYou must log in with your username and password. Please do notshare your login information with anyone. You are in charge of youraccount. If you are the member/subscriber/primary account holder,you can access My Online Services account information for yourselfor a covered dependent for which you are authorized. You must havethe permission of dependents age 14 and older to access theirinformation. You must use the correct username and password. If youare a covered dependent, be sure you have the account holder’spermission to access your account.TROUBLESHOOTINGIf you have trouble using the app, first make sure your logininformation is correct. You can also select “Need help ?” from themain menu. Help is available Monday through Friday from 8 a.m. to 6p.m. Eastern Time. If you are not in the U.S., email us at [email protected]. Forquestions about your benefits, please call Customer Service at1-800-410-7778 or visit www.mhbp.com.REQUIREMENTSCompatible with Android smartphones with OS 2.2 and later, andAndroid tablets with OS 3.0 and later.ABOUT MHBPMHBP (also known as the Mail Handlers Benefit Plan), was created in1963 and is sponsored by the National Postal Mail Handlers Union(NPMHU). MHBP has served federal and postal employees andannuitants for over 50 years, offering nationwide access tocomprehensive benefits at affordable rates.KEYWORDSKey search terms include: MHBP, MHBP Mobile, MHBP Tablet, MHBPMobile Tablet, MHBP Mobile App, My Online Services, Mail HandlersBenefit Plan, Federal Employees Health Benefits Program (FEHBP),Federal Employee Health InsurancePlease note: Not all app features are available for every planmember.